We gladly accept Visa, Mastercard, American Express, Discover cards, checks, and money orders. The United States Post Office does not recommend you send cash through the postal system.
We recommend that you use the "Buy it now" links for each item. This will put items into your shopping cart. The shopping cart is on a secure site; you should see a lock icon on the lower left side of your browser. When you are finished shopping, simply follow the prompts to pay for your purchases.
If you are worried about submitting your credit card information through PayPal, you can either:
1. pay by check or money order (made out to Shawn Snaples). Or
2. print off our order form and mail your payment information in.
$0 - $9.99 worth of merchandise, add $6.00 for Priority Mail or $2.50 for regular parcel post.
$10 - $19.99 worth of merchandise, add $6.00 for Priority Mail or $3.60 for regular parcel post.
$20 - $29.99 worth of merchandise, add $6.00 for Priority Mail or $4.70 for regular parcel post.
$30 - $49.99 worth of merchandise, add $8.00 for Priority Mail or $5.80 for regular parcel post.
$50 - $74.99 worth of merchandise, add $10.00 for Priority Mail or $6.90 for regular parcel post.
It takes me a day or 2 to process your order and make it to the post office. Priority Mail should get to you in 1-2 days after I drop it off at the post office. Regular parcel post may take up to a week to get to you, but it is cheaper.
For international orders $0 - $74.99 worth of merchandise, add $26.00 for Global Priority mail. Gobal Priority mail should reach you in 7-10 business days after I drop it off at the post office. But it could take longer if it gets stuck in customs. I'm sorry, but the cheaper international shipping methods don't save much money and they often take 4-6 weeks, so I don't offer them.
More than $75 worth of merchandise, free shipping!
We are required to collect 6.25% sales tax from Texas addresses. Sorry ya'll...
If we have made a mistake in any way on your order, please let us know and we'll work as hard as we can to fix it at no cost to you. If you have made a mistake and ordered the wrong item, please contact us to see what can be worked out. But be aware that we cannot take returns of instruction booklets or opened kits. Instruction booklets are too easy to make a copy. And opened kits cannot be resold as new, so I can't take them back. :(
If you have any questions or concerns, please contact us at sales@CowtownCrossStitch.com. Due to horrible amounts of spam, please put something like "cross stitch comments" in the subject line. Thanks!
Or you can send regular mail to:
Cowtown Cross Stitch
5795 Woodvine Court
Fort Worth, TX 76140
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